TV Repairs - Pretoria & Centurion Areas

Expert TV Repair

COMMON TV FAULTS AND PROBLEMS

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  1. Sound but no picture
  2. Dark or dim picture
  3. Stuck on standby
  4. TV dead / not switching on
  5. Standby light flashing
  6. TV stuck on the logo or home screen
  7. Picture flickering or flashing
  8. Blank screen
  9. Bright or dark spots on screen
  10. Half picture dark
  11. Remote not switching the TV on
  12. Some buttons on Remote not working
  13. Broken or Cracked screen
  14. Lines on screen
  15. HDMI ports not working
  16. Picture but no sound
  17. Picture fuzzy or not clear
  18. Shadows on picture
  19. TV goes off after a few minutes
  20. Smart TV doesn't work on WiFi
Phone or click  012 664 5223 for TV repair services.

We Repair all Makes of TVs

We repair all types of TVs: Plasma, LCD, LED, 3D, 4K, SUHD, Curved Screen, OLED, QLED, and even the older Box Type (CRT) TVs, provided that spare parts are still available.

We can repair most makes on the market, from brand leaders such as Samsung, LG, Skyworth, Sony, Panasonic, Hisense, JVC, Telefunken, Sinotec, Sansui, and Philips, to lesser-known brands like TCL, Toshiba, AIM, Blaupunkt, Vizio, and Diamond.

Television brands we repair

Don't despair if you don't see your brand of TV in the above list, because we also repair many discontinued TV makes, including Tedelex, Wharfedale, Daewoo, Futronic, Logik, Maxdorf, Teac, By-Design, Sharp, Sonic, Ecco, Hitachi, P-Vision, Sanyo, Akai, Hyundai, Dixon, Nu-Tec, Thompson, Rinex, Etron, Proline, Enzer, and Coby.


FOLLOW THESE STEPS TO BOOK YOUR TV REPAIR

Call TV & Video Doctor (012 664 5223) for a collection arrangement or bring your LCD / LED, or CRT TV in for assessment. Rest assured that your TV is in safe hands - we carry insurance for your TV while in transit (both ways), and while on our premises.
We will schedule an assessment and once done call you to let you know what the fault is, and what the repair costs will be (if over R500) and approximately how long it will take to complete the repair job. Remember, assessing can take a few hours, and there is calling to establish spares availability and costs, so getting back to you on costs may well be the following day. Should the cost be under R500, we will proceed automatically.
You give us the Go Ahead and we queue your repair job, which now gets a Jobcard number, we order the parts and start once parts arrive.
The repair job is carried out, then testing gets done. We then allow for a full day of testing before calling you to schedule the delivery and return of your TV.
Once we are satisfied that the repair is 100% as it should be, we schedule a delivery best suited to you. Once at your premises, we plug the TV in, and go through the test phases once again in front of you to demonstrate full workability.
Once you are happy with work carried out, we collect outstanding payment, ask you for a referral or testimonial and leave.
Your TV repair is GUARANTEED for 3 MONTHS - which covers the parts replaced and workmanship, not the entire TV. Expect a follow up call from our offices a few days after the delivery of your repaired TV, to make sure all is well with the repair we just did.

Trained and Skilled Technicians

Television technology changes quickly and keeping up can be challenging. Black & white pictures became colour, the old box-type CRT screens developed into plasma, then LCD, LED, OLED, QLED, and now Laser Projector TV. Since 1986, we have been repairing TVs and have kept up to date with changing television technology, so our technicians always know a lot about the type of TV they work on, and you get the best TV repair service possible.

Fully Insured While in our Hands

TV+ Video Doctor carries insurance while your TV is in transit - being transported to and from our workshops - as well as while on our premises. This is added peace of mind that you will receive your TV as you would expect it and should anything go wrong somewhere between us, your TV will be covered.

WE COLLECT AND DELIVER

Most TV faults and errors require testing with electronic equipment by an experienced technician. We collect and deliver FREE of charge should you choose to repair your TV with TV + Video Doctor. For a Repair Estimate, without the repair being carried out by TV + Video Doctor, a nominal rate of R250 will be charged.



POPULAR TV QUESTIONS

There are a lot of questions that people want answers to and we have covered most of the most common questions here. Having said this, one of the most common questions is "If I have this fault ..., what will it cost?" And this is generally the response - "Testing equipment is most likely needed to assess any and all TV faults. So to give an estimate over the phone without seeing and testing the TV or electronic equipment itself, is a "shot in the dark" and silly to do so".

Light Emitting Diode (LED) TV Repair

An LED-backlit LCD television is an LCD TV that uses LED backlighting rather than fluorescent lights used in traditional LCD televisions. The LEDs can come in two forms, Dynamic RGB LEDs which are positioned behind the panel, or white Edge-LEDs positioned around the rim of the screen which use a special diffusion panel to spread the light evenly behind the screen.

Plasma TV Repair

'Plasma TV' uses thousands of sealed, low Pressure Glass chambers filled with a mixture of neon and xenon. Behind these chambers are colour phosphors: one red, one blue and one green for each chamber. When energised, these chambers of 'Plasma' emit invisible ultraviolet (uv) light. The uv light strikes the red, green and blue phosphors on the back chest of the display making them produce visible light.

Cathode Ray Tube (CRT) TV Repair

All older types of TV's are known as CRT 'Cathode Ray Tube' TV's. This is what they use to display an image. These type of TV's are bulky and although some CRT TV's do have a flat display tube (flat screen) but should not be confused with flat panel display TV's such as Plasma or LCD. CRT TV's break the signal into separate audio (sound) and video (picture) components. The audio part feeds into an audio circuit which uses a loudspeaker to recreate the sound that was recorded in the studio.

LCD TV Repair

LCD stands for 'Liquid Crystal Display' and this technology has been with us for some time now – in things we all know; watches, cd players, calculators, radios, alarm clocks etc. But lately we see them also in televisions, computers screens and cell phones.

A major advantage is that they are thinner and less power hungry than former C.R.T (Cathode Ray Tube) monitors.

What does your Guarantee cover?

We issue a standard 3 month guarantee on parts and workmanship which means this applies to ONLY THE PARTS we replaced and not the TV itself.

Can you fix my LCD TV's cracked screen?

NO, this will have to be replaced. This is one of the most important parts of the TV, and there is simply no easy or economical way of "welding" the screen so that it has "like new" quality.

Only the standby light is on. What could be wrong?

Many different faults cause this same symptom. We need to get the TV in order to diagnose the cause using our test equipment.

The aerial socket at the back of the TV is broken / faulty / making bad contact. What will it cost to repair?

Usually about R250 to R450 depending on which TV it is.

Do we charge to give a Quotation?

Yes, R95 for old type TVs - R250 for flat screens. However, this fee is waived should we be commissioned to repair your TV at the quoted rate.

My TV has funny colours on the screen. What can be wrong?

Usually caused by faulty degaussing thermistor. You will simply need to degauss your screen.

There is a line across my tv screen. What can be wrong? Can it be fixed? What will it cost?

On old CRT TV sets it was usually the frame amplifier section faulty but no price possible without diagnosing the TV. Testing equipment is most likely needed to assess any and all TV faults.

My TV is stuck on child lock. Can you fix it and what will it cost?

Yes- usually R250 to R350

My TV doesn't get picture from the AV / DVD player. What's the problem?

Now this is a typical "we need to have the TV on a workbench with test equipment" in order to do a diagnosis. So we cannot say what the issue is otherwise.

My tv doesn't get picture from the AV / DVD player. What's the problem?

We will need your TV in the workshop to diagnose. Same as above.