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How to solve the 8118 error on DSTV
DStv Error 8118
This error indicates that there is a problem with the internal power supply of your DStv decoder, which is preventing it from functioning correctly. A faulty internal power supply could be caused by several factors such as a surge, hardware failure, or a malfunctioning component within the decoder.
To resolve this issue, you will need to replace your decoder, as the internal power supply cannot be repaired or replaced by standard troubleshooting steps.
You can contact the DStv support team or visit an authorized service center to arrange for a replacement or get further assistance regarding your decoder.
Make sure to check if your warranty or service plan covers the replacement of your decoder before proceeding.
List of common DStv error code messages and self service solutions
You can clear some DStv error codes (E16, E17, E18, E19, E30, E32, E107) yourself by using the following self service procedure.
- On your Smartphone dial *120*68584#
- Select customer number option and click Send
- Select option 2 and click Send
- Select option 1 and click Send
- Select smart card number option and click Send
- Select error code number option and click Send
