What is the process of DStv installation?
DStv installation is a step-by-step process that ensures your decoder, satellite dish, and cabling are correctly set up for optimal signal reception. Whether you choose a DIY installation or hire a Multichoice DStv Accredited Installer, understanding the process is essential.
Step 1: Choosing the Right DStv Decoder and Dish
DStv offers different decoder models, including the DStv Explora, which supports XtraView for multiple viewing points. You’ll also need a compatible satellite dish, usually an 80cm dish, for the best signal strength.
Step 2: Positioning the Satellite Dish
To get a strong signal, you must align your dish correctly. The LNB (Low Noise Block) converter must point toward the DStv satellite (Eutelsat 36B at 36°E).
Step 3: Running the Cables
Cables run from the dish to your decoder. Ensure that you:
- Use high-quality coaxial cables.
- Secure connections with F-connectors.
- Avoid unnecessary cable bends to reduce signal loss.
Step 4: Connecting the Decoder
- Plug the cable into the decoder’s LNB input.
- Connect the decoder to the TV using HDMI or AV cables.
- Ensure power is supplied to both the decoder and the TV.
Step 5: Setting Up the Decoder
The decoder will prompt an installation wizard to help you configure:
- Satellite settings
- Signal strength & quality
- Channel scanning
If issues arise, you may encounter error messages like E48-32 (No Signal). Refer to DStv Error Codes for troubleshooting tips.
Step 6: Activating Your DStv Subscription
Once the decoder is installed, you need to activate your subscription via:
- The DStv self-service portal
- The MyDStv app
- Calling the DStv customer care center
Step 7: Testing and Adjustments
Check if all channels are available and functioning correctly. If necessary, adjust the dish alignment or reset the decoder settings using DStv Decoder Settings.

Is it better to do a DIY DStv installation or hire a professional?
When setting up DStv, you have two choices: DIY installation or professional installation. Let’s compare them based on key factors.
1. Cost Comparison
- DIY: You save money by avoiding labor costs.
- Professional: You pay for service but ensure the job is done right.
2. Skill Level Required
- DIY: Requires technical knowledge of satellite alignment, cabling, and decoder settings.
- Professional: Experts handle the entire process, ensuring correct dish alignment and optimal signal.
3. Time and Convenience
- DIY: Can take hours if you’re unfamiliar with dish alignment.
- Professional: Usually completed within an hour.
4. Risk of Installation Errors
- DIY: Incorrect dish positioning can lead to weak signals or errors like E143-4.
- Professional: Reduces the risk of signal loss and installation mistakes.
5. Warranty and Support
- DIY: No guarantee; you fix errors yourself.
- Professional: Many installers offer warranties on workmanship.
For peace of mind, you might prefer hiring an Accredited DStv Installer.
Feature | DIY Installation | Professional Installation |
---|---|---|
Cost | Low | Higher due to labor fees |
Skill Level | High (Technical) | Low (Handled by expert) |
Time Required | Long (Trial & Error) | Short (1-2 hours) |
Risk of Issues | High | Low |
Warranty & Support | None | Usually included |
What equipment do I need for a successful DStv installation?
To install DStv successfully, you’ll need:
1. DStv Decoder
- Explora or HD Decoder
2. Satellite Dish
- 80cm dish with Smart LNB
3. Cables & Connectors
- RG6 Coaxial cable
- F-type connectors
4. TV & Mounting Accessories
- HDMI or AV cables
- TV Wall Mount Bracket (Optional)
5. Tools for DIY Installation
- Satellite finder meter
- Compass & inclinometer
- Drill & mounting brackets
If you’re missing any equipment, professional installation might be the better choice.
How much does DStv installation cost?
The price varies based on factors like location, decoder type, and dish setup.
Installation Type | Estimated Cost (ZAR) |
---|---|
DIY Installation | R0 (If you have tools) |
Standard HD Decoder Installation | R450 – R750 |
DStv Explora Installation | Check Prices Here |
Extra View Setup | R900 – R1,500 |
Why is my DStv signal weak after installation?
Weak signals can be caused by:
- Poor dish alignment
- Loose cable connections
- Bad weather interference
Use a signal finder tool or contact a Satellite Dish Installer for adjustments.
Can I use my DStv dish for OpenView HD?
Yes! A DStv dish is compatible with OpenView HD. However, you need an OVHD decoder and a proper setup guide like this one.
How do I set up DStv Extra View?
DStv Extra View allows you to connect multiple decoders under one subscription. You’ll need:
- A Smart LNB
- A primary and secondary decoder
- A properly configured Extra View heartbeat cable
See a full guide on DStv Extra View.
What should I do if my DStv remote is not working?
Common issues include:
- Dead batteries
- Infrared interference
- Unpaired remote control
Try resetting the remote and check for interference from other electronics.
How do I reset my DStv decoder after installation?
To reset your decoder:
- Unplug it for 30 seconds.
- Hold the reset button while plugging it back in.
- Wait for the reboot process to complete.
Does DStv work with WiFi?
Yes! You can connect your decoder to WiFi for streaming via DStv Catch Up and Showmax. For better performance, consider a WiFi booster from WiFi Signal Range Experts.